John S Contreras, DMD

Best dentist in Hernando county. Professional. On time. And EXTREMELY kind. Didn’t get this kind of treatment from a dentist I went to for over a decade. Ashley was the most fun hygienist! I am looking forward to seeing her and her trinkets in six months. Thank you guys for helping me put trust into a dentist again!

A+++++! Outstanding Dental Office! The Whole Staff is Great! The Facility is Immaculate. Dr.Contreras is a Great Dentist and a First Class Guy. Tabatha and Kelly are Awesome! Bravo Zulu! (Well Done!)

Overall, my experience with this office has been great. The staff are always polite, helpful, and knowledgeable. However, I’ve recently noticed some issues with scheduling and communication. My first issue was that I had an ortho appointment that was canceled because they hadn’t received my trays, without any notification. It turned out my updated contact information hadn’t been entered into their system after my previous visit, despite providing it on my forms. I gave them the benefit of the doubt and assumed it was just a simple mistake despite driving 25 minutes for my appointment to be told it was cancelled. Unfortunately, during my most recent visit, the same issue happened again. I had an appointment scheduled - I called to reschedule it because I was unable to make it. The day of the newly scheduled appointments, I received multiple conflicting emails about my appointment time — originally scheduled for 11 and 12, but whomever entered the appointment time changed to 10 and 11 and didn’t notify me. When I called to clarify, I was told my appointment hadn’t been confirmed because they couldn’t reach me (again, due to my contact info not being updated) and that my time slot had been given to someone else. They said they could see me at 9:30 instead. I was ultimately seen from 9:30 to 12 for a cleaning and ortho visit. The staff and doctor were, as always, very kind and professional, and I’m happy with the quality of care. I just hope the office can address these scheduling and communication issues, as it seems I’m not the only one this has happened to - according to reception.

The front desk, medical assistant, Bree, and dental hygienist Rachel were all friendly and professional. The doctor was very thorough, but for a first visit I would’ve liked him to have taken a minute, so I could actually take a look at Him and have a very short chat. Overall, a good experience.