John S Contreras, DMD

This was my initial appointment to establish as a new patient. I was a bit anxious, as I'd seen the same dentist in another county for almost twenty years.nnI was more than satisfied and quite impressed with the clinical care that I received, from start to finish. The exam, including imaging, was quite thorough. I appreciated the spent with me. The oral health education, brushing/flossing suggestions, cleaning and the final exam by the dentist was all top notch. I am looking forward to continuing this new relationship and improving my overall oral health.

First time visiting this establishment. by far one of best experiences I've had from a dental visit.nminimal wait time. patient care exceeded my expectations. I will return and tell my friends about them, highlyrecommended.

Best dentist in Hernando county. Professional. On time. And EXTREMELY kind. Didn’t get this kind of treatment from a dentist I went to for over a decade. Ashley was the most fun hygienist! I am looking forward to seeing her and her trinkets in six months. Thank you guys for helping me put trust into a dentist again!

Overall, my experience with this office has been great. The staff are always polite, helpful, and knowledgeable. However, I’ve recently noticed some issues with scheduling and communication.nnMy first issue was that I had an ortho appointment that was canceled because they hadn’t received my trays, without any notification. It turned out my updated contact information hadn’t been entered into their system after my previous visit, despite providing it on my forms. I gave them the benefit of the doubt and assumed it was just a simple mistake despite driving 25 minutes for my appointment to be told it was cancelled.nnUnfortunately, during my most recent visit, the same issue happened again. I had an appointment scheduled - I called to reschedule it because I was unable to make it. The day of the newly scheduled appointments, I received multiple conflicting emails about my appointment time — originally scheduled for 11 and 12, but whomever entered the appointment time changed to 10 and 11 and didn’t notify me. When I called to clarify, I was told my appointment hadn’t been confirmed because they couldn’t reach me (again, due to my contact info not being updated) and that my time slot had been given to someone else. They said they could see me at 9:30 instead. I was ultimately seen from 9:30 to 12 for a cleaning and ortho visit.nnThe staff and doctor were, as always, very kind and professional, and I’m happy with the quality of care. I just hope the office can address these scheduling and communication issues, as it seems I’m not the only one this has happened to - according to reception.