I had such an incredible experience at Aspen Dental today! From the moment I walked in, everyone was welcoming, professional, and genuinely caring. The customer service was absolutely top notch, and the staff made the entire visit smooth and stress free.nA very special thank you to the receptionist whose name I believe started with an A she was so kind, helpful, and attentive throughout my visit. Her positive attitude and exceptional service truly stood out and made my day. It’s rare to come across customer service this good, and I really appreciate the effort the whole team put into making me feel comfortable. Highly recommend Aspen Dental to anyone looking for a friendly and professional dental office!

I had an amazing experience thanks to Toby at Aspen Dental. I came in after breaking my tooth and was honestly really stressed, but Toby made everything so much easier. He was incredibly professional, caring, and patient while helping me understand my options—especially when it came to payments.nnHis attitude was positive and reassuring the entire time, and he truly went above and beyond to make sure I felt comfortable and taken care of. Because of him, what could have been a very overwhelming visit turned into such a smooth and pleasant experience.nnThank you, Toby, for your kindness and support—you really made my visit the best it could be!

JoAnn was an absolute amazing pleasure. So kind and so genuine. She really works with you on figuring out your dental plan. She made it stress free and was very comforting. Yessenia and Mara were also extremely kind. Yessenia was relateable And it felt like we had been long friends. Mara’s was very comforting as well and very detailed in explaining the steps moving forward. The DR was gentle and quickly identified any issues. This whole dentist office is filled with angels.

I had a really great experience at Aspen Dental. From the moment I walked in, Alyssa in the front desk was welcoming, and made me feel comfortable throughout the entire visit. Everyone was very friendly, helpful, and took the time to explain everything clearly without making me feel rushed.nThe office was clean, organized, and the whole process went smoothly from check-in to treatment. The dental team was gentle, and genuinely cared about making sure I had a positive experience. It’s not always easy finding a place with great customer service and a great staff, but Aspen Dental definitely exceeded my expectations.

This was my third appointment with Aspen Dental.nnMy first appointment was canceled because their system was down, but no one bothered to call and inform me.nThe second appointment was also canceled because the doctor was in surgery for three hours; however, this time I did receive a call 45 minutes before my scheduled appointment.nnI decided to give them one last chance with a third appointment—this would have been my final attempt if it had been canceled again.nnThis time, I was finally seen, although the welcome from the front desk was not warm.nnThe dental assistant never introduced herself, so I do not know her name. I am 62 years old, and she repeatedly called me “love,” which I found unprofessional.nnThe hygienist did introduce herself by name, was very pleasant, and provided recommendations professionally.nnThe dentist was extremely kind and very professional.nnSo far, everything was going well, but the best experience was with the treatment coordinator, Jo Ann. She was both professional and friendly, exactly as one would expect. She reviewed the treatment plan with me and explained the hygienist’s recommendations. I agreed to all of the proposed treatments except for the placement of antibiotics in 18 gum sites, which I declined for medical reasons.nnBecause the treatment coordinator is not authorized to remove treatments, she contacted the hygienist. The hygienist came over and aggressively questioned me about my allergies. I explained again why I could not have antibiotics placed in my gums. She said she needed to speak with the dentist and would return, but she never did. I can only assume she communicated with the treatment coordinator and that the dentist ultimately agreed with my decision.nnI scheduled and paid for my SRP appointment and follow-up visit.nnOverall, the dentist and the treatment coordinator deserve five stars. However, due to the repeated cancellations and unprofessional interactions, I would give Aspen Dental three stars overall.